Legal
Find the terms, policies, and agreements that govern how we work with you.
01 · Terms & Agreements
The basic agreement: what you can do with our site, what we do with the information you share, and what happens if things go sideways. Read this first.
Governs your use of Helpyr software and agent systems deployed inside your business. Covers licensing scope, permitted use, and the edges.
For members of Helpyr AI Pro, our community for operators building with AI. Covers membership, content use, conduct, and access to the private library.
The terms that apply when we build and deploy a custom agent stack for your business. Scope, IP, deliverables, and what ongoing operation looks like.
Terms for any Helpyr-hosted service you interact with — the operator console, our embedded chat surfaces, and web-accessible agents.
02 · Privacy & Data
What we collect, why we collect it, and what we absolutely won't do with it. We don't train models on your data. We don't sell it. We don't rent it.
03 · Ethics & IP
How we decide what to build, what we refuse to build, and the line we draw between "AI-assisted" and "AI-replaced." Human-in-the-loop is not a marketing phrase for us.
Who owns what — our software, your data, the outputs agents produce, and the trademarks on this site. Spoiler: your data is yours.
04 · Commerce
How engagements start, how billing works, and what you can expect from us after the first workflow ships. Also: our SLA and escalation paths.
Questions about any of this?
For legal notices, privacy requests, IP concerns, or anything that needs a real answer — reach out directly. We'd rather pick up the phone than route you through a ticket queue.